SupChat

SupChat is a self-hosted live-chat platform for websites and product support. Create a site, embed one JS snippet, and chat with visitors from a Web agent desk over WebSocket. Offline IM reminders (Telegram and other channels) include deep links so agents can jump straight into a conversation. Visitor tracking covers IP (masked display), UA, referrer/UTM, and browse trails; Chart.js stats and FAQ keyword auto-reply are included. Optional AI auto-reply uses your own OpenAI-compatible key (BYOK). Core modules: multi-site Widget, realtime messaging, agent queue/transfer, visitor profiles, IM notify, FAQ, and tenant user panel. Pro unlocks richer AI, file messages, open API, webhooks, and online license activation. Go monolith + MySQL — chat data stays on your server. Widget global API names (SupChat / SupChatSettings) stay stable across editions. Priced as a perpetual alternative to monthly live-chat SaaS for small teams that want ownership of transcripts and visitor data.